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A Baker’s Dozen for 2012

It is time once again for the always pleasant task of offering a New Year’s list of recommended additions to your daily reading. While the Mayan calendar may be winding down this year, the value of these authors and their insightful writing surely won’t – I expect they will remain valuable sources of thought-provoking and actionable insight, as they have been for many years for me, and as I hope they will be for you for many years to come.

Please do bookmark this page and give them all a thorough visit over the next week or so. You undoubtedly will be glad you did.

Here they are, in random order:

Please do enjoy, and use these terrific resources to help fuel a productive, rewarding, and profitable New Year for you all.

Thanks for stopping by, today. If you enjoyed your visit, please take a moment to subscribe, so you can visit again in the future from the convenience of your email client or RSS reader.

 

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Pod people

As the modern leadership movement’s (MLM) many and various advocates compete for attention, we inevitably find ourselves being bombarded with simplistic insights, each one, its “discoverer” will argue, the very cornerstone of a brave new world that can be built only on its foundation.

As it happens, if you can dismiss the ludicrous promises made for many of these, what is left may still be useful to peruse, even thought-provoking and helpful.

Unfortunately, though, the intensity of our angst over how we each individually relate to the pseudo-vital subject of leadership can make it difficult to distinguish between the product and its packaging.

This is particularly so in the MLM – with its devastatingly misplaced focus on the uniquely special attributes of the individual. Leadership is what you are, they pontificate. What you are – if you are the right things – is leadership, they add with trivializing profundity.

An exceptionally unnerving quality can become embroiled in this unstable mixture when the advocates of a particular insight-based approach come to uncritically accept their own hype. They can then become dogmatic about it, almost fanatical. Even not-so-subtly intimidating.

A manager recently wrote me about just such a leadership sect, if you will. The group is a well-known leadership consultancy of international reach, and the beneficiary of explosive growth built on the back of a run-away best-selling book by the founder. This book presented the well-worn idea – but with spectacularly well-tuned spin in the telling – that there is an inseparable link between success and wisdom in one’s person and private life, and one’s business position and career.

This group had been hired by my correspondent’s organization to present its leadership training program to the outfit’s managers. It seems, though, that some disquiet was caused by the presenters’ almost glassy-eyed praise of the founding principles of the program philosophy. Evidently, it was even described to the attendees as something that would – indeed, that must – have a “spiritual” impact on them.

The last straw for my correspondent was when there appeared to develop real, personal pressure on the attendees to demonstrate their willingness to drink the Kool-Aid. It seems as though an inordinate amount of time was spent ensuring that each attendee had genuinely internalized – rather than merely stipulated to for the sake of the argument – the philosophical underpinnings of the program. Those that resisted drew unsettlingly focused attention, and it seemed as though the program would not progress until they capitulated.

At this point, the alarm bells sounding in this manager’s head succeeded in drowning out the liturgical droning of the acolytes. He left the multi-day workshop, which had been a requirement, and explained to his seniors why.

When you hear alarm bells yourself during any sort of presentation – especially a workshop like this one – always heed them. Try to determine what they might mean. And never let yourself be intimidated by those who want to rush you along into group-thinking lock-step with their positions without allowing you time for calm, clear deliberation. Get out of the hot-house and evaluate the comprehensiveness and consistency of the case presented yourself. Make your own decisions, and draw your own conclusions.

Certainly, don’t turn into a mindless “follower” of a “leadership” of this ilk. If you’re alert to the phenomenon, you’ll be surprised to find how much of this kind of “training” so dangerously fits this mold.

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Real people

The purpose of this current discussion is to identify the key and fundamental problems with the notion of individual leadership in modern organizations as it is professed and propounded by the modern leadership movement (MLM); to outline the case against this misguided concept. Many of these have been addressed to one extent or another, as well, in other discussions on these pages.

But today’s subject is one that belongs firmly in our current topic. It is easily among the most astoundingly ill-conceived, and even dangerous, of the many bafflingly preposterous claims made by the MLM.

It is that you can and must abandon who you’ve been, and change your personality into the “leadership” persona.

Think you can do that?

You are, after all, the sum of the immensely complex and interacting admixture of your upbringing, experiences, relationships, and multi-faceted contemplations, not to mention the never-ending self-assessments arising from all of these.

Do you really believe that you can simply read a book or attend a seminar, and suddenly realize you’ve missed the point all these years? Never mind that, as we have seen, there is no such thing as a (non-pathological, or inherently constructive) leadership personality, nor a magical leadership ingredient, or character trait, that will transform you willy-nilly into such an unfortunate creature. For our purposes here, suspend that inconvenient truth for just a moment.

Do you really think all you need to do is to find your inner child, think outside the box, or even enter into a brand-new journey of self-discovery? Now? After all these years?

Can you really wrench yourself out of the path (not the rut) that leads to the “you” you are today? Should you?

You realize that this path isn’t static. With each step you trod along it, you established perspectives, insights, experiences on the bases of which you developed habits and decision-making patterns.

Consequently, the junction where you find yourself today isn’t a simple intersection, divorced in time and space from your past or your future. It is not a place where you abandon one and enter, essentially reborn, into another. You cannot simply turn left or right entirely independently of what has gone before, or of where it is propelling you.

For you do not stop and contemplate the panorama of choices before you here; you add and modify, grow and mature. become better or worse, step by step, adding definition and meaning to not merely the path that brought you here, but to the very momentum that bears you along it, which momentum is also the “you” presently pondering the diversity and realism of these alternatives even as they rush by.

Think you can wrench yourself out of that into some superficial, wide-eyed, “you can do it!” personality prescription written by the latest “researcher” or “scientist” who rolls into town, promising to cure whatever ails you as a leader? The idea that you can taps in to a long and distinctly American sense of self-sovereignty and control. It is powerful and seductive, and it continuously lures millions of us into its ambit.

Unfortunately, the foundation for this one (as for many others) is false. But even if it were real, to attempt to re-write the whole script of your life, your meaning, your core self, would be at best ill-advised, and possibly quite wrenching indeed into the bargain.

And we will point out just one example of why and how in our next installment. Thank you for staying with us!

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Looking for leadership

Some years ago a game was used to identify the presence and dynamism of leaders. Groups were randomly organized, then each was tasked with building a tower out of Tinkertoys. The towers had to be both sturdy and tall, and time was sufficiently restricted to make either accomplishment difficult. Roles within the groups were not pre-assigned, but were left to the members to sort out.

There were two run-throughs, one allowing speech followed by one allowing only gestures. Each group identified its leader based on the roles that members took or acceded to during the exercise. Then the groups voted on the virtues of all the towers – height and stability – thus supposedly identifying the quality of the leadership expressed by each group leader.

This, like many such experiments, confuses leadership – particularly as described by the modern leadership movement (MLM) – with command. Taking charge of a situation – especially one like that posited in the exercise which shares characteristics with a crisis – is fundamentally different than expressing the visionary, charismatic, empowering, lofty sorts of leadership celebrated and promised by the MLM and obligingly sought by the rest of us.

In its defense, though, this exercise was at once a good deal more fun yet no more juvenile than any of the more “sophisticated” measures that promise to identify the presence of or potential for leadership. Moreover, it was probably every bit as effective, even though it didn’t really identify leadership at all.

And that’s probably one of the most dispiritingly fascinating problems with the ever-peculiar notion of individual leadership in modern organizations. For all the blather whipped up about the topic over the past few decades, we can still predict neither the presence of leaders for assignment nor its potential in individuals for development.

But, really, why should we be able to do that? After all, as we have seen repeatedly, we really don’t even know what it is.

Consider the issue from the other direction: if it were true that we knew what leadership is and how to identify it (or its potential for development), then there surely would be plenty of evidence for the presence of that ability. But where is it? Where are those leaders? And where are the inspired, fulfilled, empowered, happy “followers” that clamor merrily after them?

Are they in our businesses? In our non-profits or governments? In the U.S. or elsewhere in the world? Is that what you see?

Of course it’s not. So why do we keep kidding ourselves about this?

And we do keep kidding ourselves – to our own detriment, as well as to that of our organizations. We’ll pick up the current discussion with that issue, next. See you then!

Today’s tips: Speaking of identifying what leadership is – not to mention where in our organizations it’s located, please ponder this excellent post on culture by Miki Saxon.

And speaking of not kidding ourselves, please see this list of recommended business books from Authentic Leadership. Everything about it, from its individual components to its general shared characteristics, is likely vastly better than what you’ve been encouraged to read lately.

Did you know you can read these posts, and any other at this site, on your mobile device? Specially formatted pages, more quickly downloaded and easily read, will open on your internet-capable phone when you navigate here (don’t forget to bookmark it!). Also, you can switch back and forth between standard and mobile views. Give it a try!

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Fertile imaginations

It was once popular, some years after a best-selling management book highlighted specific companies as exemplars of this or that fad, to reassess those businesses and to delight perversely in how far the putatively mighty had fallen. It’s not always fair to blame the companies per se – perhaps new managers had proven inept or had strayed from a decent methodology, or more fundamentally negative influences had washed over the outfits from the markets or government.

But for all that, it can be instructive to run down the rolls of champions touted as winners for their expression of this or that management philosophy, and to see to what dire straits – or even oblivion – so many of them have tumbled. What does that say about the management models those companies were used as the poster children for?

It’s a fair question – and not just of management fads in general, but of arguably the most specious one of all: the notion of individual leadership in modern organizations, which continues to be propounded with unflagging enthusiasm by every corner of the modern leadership movement (MLM).

Countless books have been and are published on this topic. And each one is also typically garnished with numerous champions intended to illustrate one or another tenet of the particular “philosophy” on display.

Whatever trait, characteristic, style, personality type, or the like is being promoted, a particular individual will be presented as an illustration, and his or her accomplishments will be rehearsed and cast as expressions of the topic at hand. But just as with the more general management model books, there are at least two problems with this approach.

First, the subsequent review can be quite instructive. Ask yourself: where are all these leaders, or their reputations, today? What has happened to, or has been learned about, those who had been deemed such superlative specimens of individual leadership as to be showcased as special models of it? Inevitably, many of them have stumbled from their pedestals, sometimes spectacularly – some have even been convicted of criminal activity.

Their use in such books is an inescapable device for attempting to prove a point. That so many of them have subsequently turned out to have feet of clay is actually a more trenchant indictment of the idea of individual leadership in organizations which they were used to exemplify than that of the fallen companies is of the various management theories they were associated with.

But the second problem is no less damning. And that is the internal incoherence of the manner in which these individuals are offered as “proofs” of the nature and importance of individual leadership.

The most relentlessly risible example of this is the tendency to use a different “leader” to illustrate each of a leadership philosophy’s portfolio of traits or styles. I cannot recall ever reading such a book in which it wasn’t painfully obvious that the individual being touted as the very personification of one “vital” leadership trait also happened to be the antithesis of one or more of the others, equally identified as essential ingredients of leadership, in the same book.

Another aspect of this form of presentation of the leadership argument is that the persons selected for display as having the desired characteristic or personality type obviously can also be presented as having been extraordinarily successful. The connection between the alleged expressions of leadership and results is assumed to be causative, or is artfully argued to be so.

However, at least three things are left out of these “analyses.” First, the causative relationship is not proved – merely persuasive asserted. Second, in many of these relationships it can seem quite possible to someone who isn’t under the influence of the Kool-Aid that the causation has been reversed; that the business success achieved for who-knows-what reason has convinced – or, rather, deluded -  the “leader” of his or her individual essentialness and invincibility.

Third, these presentations overlook the vast numbers of perfectly similar people in similar positions in similar organizations who have not seen the results imputed to the “leadership” of those highlighted in these books for our supposed edification.

In this context it is worthwhile to recall Warren Buffet’s admonishment that a good business can survive bad management. The problem is that a really good business can actually fool both bad management and its observers into the erroneous belief that the managers are not merely good, but that they are indeed exemplars of leadership.

Buffet’s corollary that good management cannot rescue a bad business should be borne in mind when we read books ascribing everything to leadership. The truth is that the more inclined we are – or are persuaded by the MLM to believe – that their success is a function of our own exceptional characteristics, the more likely is the management of them to become de-linked from the fundamental realities upon which they truly depend. Or, to borrow another Buffet aphorism, when the tide goes out you’re likely to see the concept of leadership exposed for the disappointment it really is.

But in this, too, hope continues to triumph over experience. Eagerly as ever, we buy the books, attend the seminars, follow the scripts.

Rummage around in this stuff all you like, though. Wade through all the stupendous quantity of material that continues to issue forth on the subject. When all is said and done, you’ll find there’s no pony in there.

Today’s tip: A site that periodically offers general management advice recently posted a list of blogs published by business professors – an interesting idea. This one is headed most appropriately by Professor Bob Sutton’s Work Matters. Take a look – you’ll surely find much of interest you’ll want to subscribe to.

Want to read articles from the Encyclopedia Britannica for free? Take a moment to scroll down the sidebar on the main site a bit: right below my current readings you will see a dynamically renewing box pointing to articles on capitalism from the Britannica. These are typically available only by paid subscription, but if you click through to an article from here, you will be able to read it for free. Try it!

And speaking of subscriptions, ours here are always free! Why not subscribe by email or RSS reader now?

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Whence leadership?

Have you ever noticed that when people talk about leadership, the unspoken but overpowering assumption is that it is a positive and constructive force? Have you ever questioned that presumed relationship? If you have, what sort of reaction did you get?

The falsity of this putatively inviolable connection is among the most grave of the many very serious problems with the modern leadership movement’s (MLM) concept of individual leadership in organizations.

It is most important to see that to the extent that there are naturally magnetic leaders – whether self-developed, indentified as latently promising and cultivated, or even somehow just plain taught – there is absolutely no inherent connection between the nature of that leadership in those individuals, and the value placed in your organization’s goals by its owners and its customers. Indeed, it might be argued that the very hypnotic power to cause people to rapturously drink the Kool-Aid is itself highly suggestive of leadership of which you ought to be most skeptical.

As noted here previously, Peter Drucker once said, “Leadership is all hype. We’ve had three great leaders in this century – Hitler, Stalin, and Mao.”

Consider this: when the assorted MLM gurus trot out their exemplars of the various representations they offer of the “essential” leadership characteristics, they tend to use one such ideal for each trait. Ever notice that? The thing is, if you look closer, you will find that many of those celebrated for their expression of one “vital” trait simply don’t have many of the others so described – or even, in truth, are infamous for having the opposite of such another trait.

But Drucker’s alarmingly influential trio and countless other such examples throughout political, military, and business history, ancient and modern, tend to be the complete package – virtual poster-children for MLM depictions of leadership. From passion to vision to humility to, in their own tortuously distorted ways, integrity and honesty. Certainly even today it is disturbingly easy to find such individuals who manifestly have it all.

Does anyone in your organization have them all? Are you sure you want them there? How about the “leaders” you believe you are selecting and developing in your training programs? How wise is it to instill in such as them the inevitable sense of entitlement and expectation of followership, and then to release them back into your units? Similarly, how sure are you that those outside candidates you recruit so confidently because they most completely fit the trait templates for leadership are really safe to set loose on your organizations?

Whenever you discuss the notion of individual leadership in organizations – especially in your organizations – be sure to address as well the question of what it is, to challenge the demonstrably untenable assumption that it is somehow an inherently constructive force in your midst. Do not engage in discussion of leadership on its terms. Insist on doing so on the basis of your own carefully determined and delineated requirements. You may be surprised what you actually begin to see.

Today’s tip: But don’t just take my word for it. See this sensible dispersion of much of the hype surrounding leadership in this essay by Mark Henricks at BNET.

Did you know that as a subscriber to this blog (by either RSS reader or email), you are entitled to a FREE download (.pdf format, 344KB) of the first chapter from Jim’s critically-acclaimed book, Managing Leadership? Download your free chapter now! (Even if you haven’t subscribed, yet – download it anyway! – (and then subscribe!))

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Book Review: Traction

Traction – an apt and reassuring title for one of an increasingly rare breed of truly satisfying and rewarding management books. Gino Wickman’s “Traction: Get a Grip on Your Business” aims to help the owners and managers of a small business to formulate a concrete, actionable picture of the business, and then to use that to develop equally concrete action to create more productive and profitable pictures with each forward step – generate traction to move forward into a position affording new and greater traction.

Who doesn’t want to feel they have such a profound understanding of and contact with the reality that drives their business? Who doesn’t want to be free of the glistening but ephemeral management fads that waft constantly by so noisily but fleetingly?

Gino Wickman proposes a specific series of components for accomplishing this degree of control and insight. These range from the obligatory (but, here, intelligently presented) vision, to taking action – with terrific discussions of key elements such as selecting and evaluating data to formulating issues and making decisions.

The author’s background is in sales and training, and you will see elements of this in your reading – you may feel that your arm is being twisted a bit with enthusiastically related success stories, or even your leg being pulled with various rapport-building moral-laden anecdotes.

But the core experience of reading this book is one of straight-talk that speaks directly to your problems, immensely sensible integration of foundation concepts pointing straight to solutions to those problems, and solid templates that can easily be adapted to your circumstances to help you put it all to work for you.

Importantly (and thankfully), Wickman doesn’t pretend to be revealing the heretofore secret formula for successful management, products of his own unapproachably profound insight and genius. Rather, he frankly admits that he is straightforwardly and practically reporting a comprehensive approach to management that incorporates the best of best-practices and hard-won common sense, the bulk of which he has learned from others. Moreover, he always acknowledges and attributes the true sources of the ideas he integrates into this book – a practice that is, sadly, not always to be found among even the best-known management writers.

As a consequence, Traction offers a breath of fresh air amid much of the wide-eyed froth spraying out at us from so many of the management books produced today. While it is targeted to the owners and managers of robust small businesses, it is also highly recommended for entrepreneurs, and for unit managers of larger corporations as well.

Traction by Gino Wickman – a pleasant and insightful read, and highly recommended – enjoy!

Today’s tip: Speaking of pleasant and insightful reading, onlineclasses.org has developed a list of 25 biographies recommended for everyone in a leadership position. Perhaps you will find, as I did, some selections that seem peculiar in such a collection, but surely you will also find, as I also did, many more that you will be eager to add to your reading list.

If you look at the contents section on the sidebar of the main page of this site, you will see a listing of the article series that have been published here. You can click through to view summaries of the pieces, and then read the full series or selections that are of most interest to you. Enjoy! (And don’t forget to subscribe, while you’re over there!)

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